Privacy Policy
At Pin Stars, we are committed to protecting your personal information and ensuring a secure gaming environment. This Privacy Policy explains how we collect, store, use, and protect your data while using our services. By creating an account and using our platform, you agree to the terms outlined in this policy.
Data Collection & Usage
We collect and process user data to provide a safe and personalized gaming experience. The information we may gather includes:
- Registration details such as name, email, and date of birth.
- Account activity including deposits, withdrawals, and gaming history.
- Communication records from customer support interactions.
- Device and browser data to enhance user experience and security.
- Responsible gaming indicators to monitor and promote safe gambling practices.
This data is used to verify accounts, process transactions, prevent fraud, enhance security, and comply with legal requirements. We never sell your information to third parties.
Cookies & Tracking Technologies
We use cookies to improve your experience on our platform. Cookies help us:
- Remember user preferences and login details.
- Track website performance and optimize functionality.
- Detect and prevent fraudulent activity.
Users may disable cookies in their browser settings, but this may impact certain features of the app.
Data Protection & Security Measures
Pin Stars Casino App implements industry-standard security measures, including:
- Encryption technology to protect transactions and personal data.
- Fraud detection systems to monitor suspicious activities.
- Strict access controls to safeguard sensitive information.
Responsible Gambling & User Protection
We support responsible gaming by offering tools such as:
- Deposit and time limits to help manage spending.
- Self-exclusion options for users needing a break from gambling.
- Access to responsible gambling resources and support organizations.
User Rights & Data Access
As a registered user, you have the right to:
- Request access to your personal data.
- Update or correct inaccuracies in your information.
- Delete or restrict data processing where applicable.
To exercise these rights, please contact our support team.
Data Sharing & Third-Party Disclosures
We do not share your personal data with third parties, except when required by law or regulatory authorities. Information may be disclosed to comply with:
- Gambling regulations and legal obligations.
- Fraud prevention investigations.
- Government or law enforcement requests.
International Data Transfers
As we operate globally, your information may be transferred outside your jurisdiction. We ensure that all data transfers comply with legal and security standards to protect your privacy.
Data Retention
We retain personal data only for as long as necessary to fulfill legal, regulatory, and operational requirements. This includes meeting obligations related to anti-money laundering (AML), Know Your Customer (KYC) policies, and responsible gaming regulations.
Privacy Policy Updates
This Privacy Policy may be updated periodically. Any significant changes will be communicated through the website or app. The most recent version of the policy will always be available on this page.